How to Hard reset iPod

iPod hard reset

If your iPod won't mount on your computer's desktop and can't be soft restored, you need to hard reset. Follow these steps to mount the iPod:


Connect the iPod to a built-in FireWire port on your computer (it won't work with an unpowered FireWire port on a PC Card, for example).
Reset the iPod by pressing the Play and Menu buttons for 10 seconds.
When you see the Apple logo, press and hold the Previous and Next buttons for 10 seconds.
The FireWire icon should appear in your iPod's display.